Schloss Wachenheim AG
Case Study

The „champagne castle“ relies on Pick-by-Vision

Red wine in winter, white wine in summer and a fruity rosé in spring – at Vino’s and Rindchen’s Weinkontor stores, anyone in search for a fine drop will find what he or she is looking for. The two companies are part of Schloss Wachenheim AG, one of the world’s largest suppliers of sparkling wines. In a new warehouse in Trier, Schloss Wachenheim centralizes the logistics for its subsidiaries. To reduce the error rate in order picking and at the same time optimize both productivity and workplace security, Schloss Wachenheim relies on Picavi Pick-by-Vision.


“We were looking for an assistant to make the pickers’ work easier. Our goal was for employees to have both hands free throughout the whole process. Especially for handling fragile goods, this was important to us. Lists or scanners are only a handicap here. The intuitive interface of the smart glasses massively reduces the training time for new warehouse employees. This is a strong advantage especially for seasonal peaks, because we often deploy additional staff for this at short notice.”

Arno Kuhl, Supply Chain Manager at Schloss Wachenheim AG

Smart Glasses, die ein Produkt im Lager auf dem User Interface zeigen
Mitarbeiter im Lager von Schloss Wachenheim, der Smart Glasses trägt und eine Elektrische Ameise fährt

The task: An efficient assistance system for the pickers

In the new warehouse in Trier Schloss Wachenheim stores the goods of both wine retailers Vino and Rindchen on an area of 5,000 m2 with more than 6,000 storage spaces. Especially during heavy promotional sales, on days such as Black Friday and in the run-up to Christmas a high level of order picking is required. In daily business, the weekly deliveries to the 35 stores, each with up to 80 items and around 5,000 bottles, are also prepared from Trier. This is a huge task for the order pickers in the warehouse, for which those responsible at Schloss Wachenheim wanted to provide them with digital support.

Picavi Pick-by-Vision for Schloss Wachenheim

In addition to the fastest possible delivery of the orders, completeness is also a priority at Schloss Wachenheim. Because of that the company was looking for a solution to avoid the time-consuming process of a complex and manual final inspection. With the help of the smart glasses, the time required can be reduced considerably, as the final inspection is integrated directly into the picking process. For this purpose, the barcode of the item was linked to that of the corresponding carton. The picker finally scans it at the item’s storage location to confirm the product. In case of questions or problems, the control station can also communicate unproblematically with the employees via the smart glasses and, after confirmation by the picker, optionally connect directly to the interface of the smart glasses. 

Communication takes place via push notifications, visually or auditorily during operation. Two priority levels with which the control station can send the messages help with this. Urgent messages immediately cover the entire screen with signal colors and require immediate attention from the picker. The picker can then implement the instructions on the glasses immediately.


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Pickers are delighted about Picavi

All articles in the new warehouse get picked with Picavi Pick-by-Vision. The feedback from the pickers is positive all round. In particular, they describe the handling and user guidance of the smart glasses as intuitive and simple compared to the MDE devices and other picking methods. The interaction with the back of the hand scanner from ProGlove also proved to be optimal. The „champagne castle“ also masters the demanding promotional business and seasonal fluctuations with Pick-by-Vision.

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